Cheri Nilsson
Sereno Group Real Estate

15 , Aptos, CA 95003








Here's a long overdue letter to again thank you for all you did for me in selling my home. I truly believe that had it not been for your attentive touch, your patience and unconditional support, I'd be a landlord now rather than on to new dreams and enjoying life's many other preferences. Rather than restore my faith in “realtors", you confirmed by faith in a just and "on-time" connected universe unfolding as it should. I would recommend your services to anyone seeking creative ways to sell their home, especially as an alternative to the "do it yourself, for sale by owner" method. Thank you for saving me from all that! Best of luck to you my friend in all that you continue to do for those fortunate enough to come across your path.
                                                                                                     
                                                                                                          ~ Lloyd Morales


Cheri Nilsson has been our realtor and new close friend for a while. Her professionalism and dedication to the job and her customers is unsurpassed! Yes, she came to us with such a positive attitude as to what we could sell our property for and spread the word quickly on its availability. Cheri would put the customer first in her day to day routine.

Even in her absence, which didn't happen very often, she left: someone capable and knowledgeable to do the job. She kept in touch via phone, emails.

When we finally had to leave the area for another job, Cheri watched over our place as if it were her own. She would water the plants, clean up after a storm, even dust and vacuum as needed. Many a time we felt the doom and gloom of being so far away and yet Cheri kept our hopes high. She knew that there would be one special person out there that would appreciate our home and all that we did to personalize it.

After all the ups and downs we sold to a first time home buyer who had the excitement, desire, love for the area and home. Now that all the documentation and everything else have been finalized, we are ready to settle in our new place.

Cheri has finished with the realtor portion of our relationship but has started a new one, by becoming a close and dear friend. She is always welcome in our home, no matter where the job takes us. We have also gotten to know her family and they are a great support to her. Without families who support us, we would not be able to succeed in life and take on all the day to day challenges.

                                                                         ~ Peter J. and Wende M. Wiersma


 

Ell and I would like to express our deep appreciation for your help and enthusiasm in the search for a home for us. In our meetings with you, you were expressing great sensitivity in wanting to know us as personal, to hear our ideas, wishes, and fantasies of what constitutes a home for us. We greatly enjoyed the process you’ve walked us through in finding a home for us, and the times you have demonstrated patience and attentiveness to our needs. Your humor and good spirit has complemented your dedication to locating potential homes for us to view, and, that made the experience of working with you a very good one. We will recommend you to people we know who are in need of your services, and we wish you success and joy in all.

                                                                                                ~ Miryam & Eli Weber


 

To have a house in Santa Cruz had been our dream for many years. When we decided we were financially ready I was lucky enough to meet you early in the process. Even though we were looking for the least expensive house in the area, you made me feel like I was a multimillionaire and could plunk out a zillion dollars therefore making you a zillion dollars overnight, when that was not the ease! You were so able to focus in on listening to our wants and needs and never tried to dissuade us from what we were looking for, but at the same time always made as clear as possible a picture of what the strengths and weaknesses’ were to the choices we were making. We ended up with the best house and are the envy of friends and relatives. It’s of course not the perfect house, no 70 year old home is-but almost a year after our purchase we have not come up against any problem that has been a “shocker'' and wasn't pointed out by you.

We had an experience with another realtor when I sold my father’s house locally and it was such a huge letdown, after having had you. We will never make another move on the topic of real estate without speaking to you first and hopefully being able to use you again, not to mention referring anyone who ever asks me for my opinion, on needing a real estate agent.

                                                                                        ~ Dan and Desiree McCloskey


 

Cheri Nilsson bas been just fabulous since she has been working for us. She cares for the needs of her clients and tries to fit the right home for you. She puts 100 percent effort into selling your home or meeting your needs. Cheri goes out of her way to do extra for you if needed. Her availability has been perfect, always there for appointments and showings. With us relocating to another state, Cheri has stepped in to take care of our home and kept us worry free, knowing that she was there taking care of things. I highly recommend Cheri to anyone buying or selling a home.

"Thank You Cheri for being our Realtor and for your time and commitment"

                                                                                          ~ Brian and Denise Caldwell


 

In barely over 11 months, you found a buyer for our home, and got the deal closed at $20k over the appraised value. You worked tirelessly and endlessly for us, and we felt as though we were your ONLY clients. You always answered or returned our calls right away, showed up to appointments on time or early, and you do what you say you're going to do. You have an uncanny ability to know what each individual may or may not need.

Buying or selling your home can be one of the most stressful times of your life, but your positive and caring attitude helped us make it through. We are now in a much better place, mentally and financially; it's like having a fresh start.

Thank you so much Cheri for everything. We’ll be happy to refer you to anyone, and we will!

                                                                                        ~ Kurt and Mary Lou Stephens


 

Upon the death of my uncle, I was responsible for the details of his will including the disposal of his property. Living In Minnesota, it is difficult to deal with all the transactions that must be handled in selling property. I contacted Ms. Nilsson and within 2 hours of my phone call to her, we had agreed that she would not only handle the sale of the property but she also volunteered tosecure bids for painting and carpeting the property in preparation of the sale.

Her attention to details is impeccable. She is extremely professional and knowledgeable of real estate issues. She became a valuable resource to me as we worked through the preparation of the property prior to sale. Living 2000 miles away, it becomes very difficult to handle those issues and Ms. Nilsson took charge without hesitation.

The listing, showing and closing the sale of my uncle's property was flawless. She not only put furniture in the house to make it show better, she held open houses weekly. In no time she had secured an offer and the closing process was almost painless.

I highly recommend Cheri Nilsson to handle the sale of property. Her enthusiasm and energy level in dealing with the issues involved are certainly praiseworthy. It has been a pleasure working with Ms. Nilsson and I wouldn't hesitate to do It again if the situation repeated itself.

                                                                                                          ~ Melvin J. Platt


 

My husband Ruben and I met Cheri Nilsson nearly 4 years ago when we spontaneously stopped at an open house that she was holding. Since that initial meeting and 3 major transactions later, Cheri has become one of the most trusted individuals we know, both professionally and personally.

After meeting Cheri, our goal was to purchase the townhouse from her clients. In order to purchase, we had to sell our current property. This process included solving tenant problems, relocating the tenants, and selling our current property, so that we could buy. She assisted us with all phases of the selling and purchasing, so we accomplished our goal.

Approximately 2 years ago, my husband and I had medical hardship, and Cheri was there to offer personal and professional assistance. Because of our circumstances, she assisted us with “short selling” the townhouse that we purchased from her clients nearly 4 years ago. Having dealt with other short sales and lending institutions during these challenging economic times, we knew the process could be long and difficult. During that several months short sale transaction, she was in constant communication with the buyers, lender and us. When we thought the transaction was stalling, Cheri was there to keep it moving. We knew that were able to complete this process, because of her persistence in making the short sale happen. Her concern throughout the sale was to make it a win-win situation for all concerned, and she accomplished that for all involved.

Through the years Cheri has always been a great resource of knowledge, and we appreciate her taking the time to find the answer when she doesn’t know something. We are so grateful for her integrity, persistence, honesty, and her genuine care for our personal circumstances. We have developed a trust with her that extends to all areas of our financial and personal life, and we are honored to call her our Realtor and our friend.
                                                                                                 
                                                                                           ~ Mary and Ruben Cruz



Eli and I would like to express our deep appreciation for your help and enthusiasm in the search for a home for us. In our meetings with you, you were expressing great sensitivity in wanting to know us as persons, to hear our ideas, wishes, and fantasies of what constitutes a home for us. We greatly enjoyed the process you've walked us through in finding a home for us and the times you have demonstrated patience and attentiveness to our needs.

Your humor and good spirit has complemented your dedication to locating potential homes for us to view, and, that made the experience of working with you a very good one. We will recommend you to people we know who are in need of your services. And we wish you success and joy in all.

                                                                                                  ~ Miryam & Eli Weber


 

When I was given notice that I had to move from my home of almost 10 years. I was devastated. It felt like the end of the world. After awhile, I was able to gain some perspective and look at this as an opportunity. I hadn't looked at rental costs for 13 years and was alarmed at how much I would be expecting to pay for a comparable apartment. Then I thought, why not try to buy a house! In the most expensive home market in the county! (At that time, Santa Cruz County topped San Francisco.) The stats said maybe 10% or 20% of the people living here could afford to buy a home. So I knew it would take a miracle. Well, the miracle happened!

You were a determined partner in my quest for a home. You were relentless. You were creative. You were indomitable! And you continue to be all those things and more.

I thank you for all your hard work, your good humor, your "never say die" attitude, your ability to work with all the parties involved to bring my borne buying experience to a successful conclusion.

Again, thank you for your hard work and your friendship.

                                                                                                         ~ Adele Shediak


 

In recent years we have had a number of real estate transactions, working with a variety of agents helping us to both sell and buy properties. Some of these transactions have proven stressful, some have gone relatively smoothly, but none has been as satisfying as our most recent house purchase with you as our agent.

Most of the agents we have dealt with in the past have both good and not-so-good qualities. You on the other hand, seem to offer the complete positive package.

Your great attitude and joyful personality help take the stress out of the process. Your attention to detail is helping greatly to reduce our own workload. Your efforts and ability to establish a cooperative relationship between buyer and seller helps keep everyone moving in the right direction. Never have we had an agent that keeps us updated on progress like you do. Your daily (and sometimes more frequent) phone calls let us know that you are always on top of the situation. Your understanding of the buying and selling process, with all its potential pitfalls, is most extensive. You are always a reliable resource for our numerous queries on topics that come up before, during, and after the purchase.

After the process is complete and we want to do same renovation, your resource of quality professional contractors has proven invaluable.

Thanks again for all your efforts on our behalf Cheri. If there is some way we can be of help in return, please let us know. You can be assured; whether they are buying or selling, we will always recommend you wholeheartedly to anyone we know who is in the market for a real estate transaction.

                                                                                                        ~ Barry Tangney


 

Krista and myself are a family of three and we are also first time home buyers. We both meet with Cheri Nilsson and in our first meeting felt like she was someone that would take the time and concern for our needs.

We started our search for a home and within a very short time Cheri located a home we would be Interested in. She also assisted us in talking with a lender and got our preapproval. We discussed the features of the home and presented an offer. In the negotiations she was very professional and when it was completed I feel all parties were pleased with our choice.

I would recommend her to anyone to represent them due to her professionalism. If I plan on selling our home in the future would make sure she represents us in the sale.